This case study developed an instructional technology assessment process for the Gevirtz Graduate School of Education (GGSE). The theoretical framework of Adelman and Taylor (2001) guided the development of this instructional technology assessment process and the tools to aid in its facilitation. GGSE faculty, staff, and graduate students responded to a technology questionnaire that sought to gather data about their current satisfaction with the School's technology infrastructure, their preferences for future training and technology investments, and their understanding and use of current classroom, research, and administrative technologies. With an overall participation rate of 65% faculty, 64% staff, and 22% of students the questionnaire strategy of assessment seems to be a viable method of collecting technology related data.

Findings from the questionnaire revealed that most faculty, staff, and graduate student respondents were highly satisfied with the GGSE's Information Technology Group (ITG) as their main resource for technology help and guidance, however, Academic Technology Specialists (ATS) had the lowest use for faculty, 0% use by staff, and lowest use for student respondents. All three stakeholder groups have the strongest priority for spending technology monies for technology within "support" and "research software training." Some stakeholders expressed an overall desire for definitions of technology tools and services listed on the questionnaire to provide clarification for their responses. The frequent need for clarification shows that some stakeholders are not taking full advantage of some technologies and services available to them because they do not know they exist or how to access them.

This institutional study is considered a case study for a future longitudinal study to investigate the effectiveness of the GGSE assessment process as a method of sustaining innovations and the satisfaction levels of stakeholders. The intended audience for this assessment development project is college technology leaders interested in creating their own technology assessment process.